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Thought Leadership

The New Roles of Engagement

by Colleen Galbraith, Mauricio Cruz

Traditional financial institutions, prior to the COVID-19 crisis, held a tenuous grip on digital customer engagement. Today’s disruption is a compelling moment for financial institutions to re-examine their digital strategies, and create meaningful and differentiated engagement that responds to consumers’ acute desire for increased financial resilience. How can banks lean on their unique capabilities to evolve the roles their financial platforms play in the lives of customers – today and well after any economic crisis. Read More


The Innovator's Response

by Tom Abraham, Meaghan Elyse Lueck, Michael Rubel

We work in the business of innovation: creating new products, services, and experiences to solve the challenges of our clients. In this moment of crisis, the office thought we must do the same for small businesses in need. So, we’ve launched the Innovator’s Response. This microsite aims to provide a set of resources for small businesses impacted by the crisis. We... Read More

Thought Leadership

Innovating for a Recession

by Mark Payne

As innovators, it’s our mandate and reflex to look past the here-and-now, and see what’s coming around the corner. After we pull through this epic challenge called COVID-19, what’s next is a recession that will demand a new innovation playbook. Here’s what that playbook looks like. Read More

Thought Leadership

The New Normal

by Tobias Rooney, Tian Zhang

This is not another article about how to cope with the Coronavirus, it is about how to deal with what the world looks like when that disruption has passed. Businesses and markets are reacting strongly and with concern to the Coronavirus. Not surprising stock markets tumble and supply chains are significantly disrupted. These are immediate business concerns that companies need... Read More

Seventy-three percent of drivers expect to use a voice assistant built into their cars for one or more purposes by 2022, according to the Capgemini Research Institute. That is up from 49% who use voice assistants in their cars today. In a new survey from voice-tech publication, 77 million US adults use voice assistants in their cars at least... Read More

Thought Leadership

The Liberation of Work

by Constance Jeanperrin

Work is the cornerstone of our current living model, as it provides income, social security, and cultural status. Conventional wisdom has it that under normal economic conditions, men between 20 and 50 should almost all be working.  Yet, this cornerstone of society is changing faster and more profoundly now than in the last 70 years. We have no idea what the... Read More

Thought Leadership

Transforming Retail - From Product to Service

by Marcus Oliver

Retail was never easy, but at least it was simple. Lock up the right locations. Sell the right assortment at the right price. Treat your customers right, and they’ll keep coming back. In this simpler age, innovation in retail meant tweaks in assortment, moving milk to the back, brightening up the lighting, and upgrading the shopping carts. The convergence of... Read More


Fahrenheit X: Our Partnership with The International Federation of the Red Cross and Red Crescent

by Lissa Fedrizzi, Nick Malouin, Colleen Galbraith, Kala Berg

Fahrenheit 212 works with leading global companies and private equity firms to design innovation and growth strategies that power sustainable, profitable growth. Each year, through Fahrenheit X the firm applies Fahrenheit 212’s methodology to addressing social innovation challenges for a non-profit organization. Previous partners have included Robin Hood, the Guggenheim, Teach for America, NYC Open Data, and the Metropolitan Museum... Read More

Thought Leadership

Innover avec un Startup Studio : Plus de risques pour plus de succès

by Andreas Mastorakos, Florence Boudot, René Thomas-Nelson

Introduction Seulement 1 startup sur 10 rencontre un succès commercial alors pourquoi les grands groupes, à l'instar d'AXA, Crédit Agricole, Air France et d'autres créent leur startup studio avec l'objectif d'en lancer plusieurs par an ? Les startups studios séduisent car ils offrent une nouvelle voie pour innover en dehors de l'organisation et des processus internes. Ils attirent aussi les entrepreneurs exigeants qui... Read More

Thought Leadership

Clean Growth

by Jamie Corby, Max Wolke

Although the majority of purpose-led businesses are reducing their environmental impact and outperforming their peers, the majority of large multinationals are still in the modus of tweaking business models so that they are only slightly ‘less bad’ for the planet. None have yet invented a business model that is truly carbon neutral or one that has a positive environmental impact.... Read More

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